rewards

[Anonymous]

Hi, hope someone can help! I saved my rewards on o2 and now would like to transfer them back to credit on my phone, is this possible? Cheers!

[jonsie · Accepted solution]

How will I know how much I can save or claim of my O2 Reward, and when to save or claim it?

Every 3 months, you will receive an SMS advising you of your O2 Rewards earned during the previous quarter and you will be given a choice of either claiming it as airtime direct to your handset or saving it to use at a later date on airtime credit, handset and/or accessory discount, high street vouchers or ticket for the O2.

If you decide to claim as extra credit, the credit will be added to your handset balance immediately.

If you decide to save it then the amount will be added to the your saved rewards balance immediately.

You can claim or save your rewards every 3 months by:

• Texting ‘Claim’ or ‘Save’ to 50202 free
• Calling 313 free from your O2 mobile
• Online at www.o2.co.uk/rewards 
• Customer Service by calling 4445 (charges apply)

[Anonymous]

No option give to save ... I just lost 13.00 pounds ... Am annoyed with O2 .. Am letting existing air time run down and will change to voda phone ... Thank you O2 ...

[SBTL]

How are we meant to transfer money from the "earned" section to the "O2 balance" section?....