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repair tracking service is down

Anonymous
Not applicable

My phone went off for a repair earlier this week.  I want to check progress but th esite sppears to be down

 

https://selfserve.o2repairtracking.co.uk

 

error in Browser is

 

"The server at selfserve.o2repairtracking.co.uk is taking too long to respond.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer's network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

 

whats up with your service ?

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Beenherebefore
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MI5
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@Anonymous wrote:

 

whats up with your service ?


Broken by the looks of it.

Try calling CS for a status update http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff
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Or maybe just another 'weekend glitch'? Worth another try tomorrow I would suggest.....

Veritas Numquam Perit

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MI5
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Depends how urgent a status is, I guess.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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If it's O2 doing the repair it'll probably be more than the tracking that's down.Smiley Frustrated

I DO NOT WORK FOR O2



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Anonymous
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That tracking site rarely works. I used it once & didn't work at all
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jonsie
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Anonymous
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still down, I will pop to the shop later to get an update.

 

I noticed some answers implying O2 repair is not very good, more info please 

 

I used that link to check it is not just me, I have tried it from work and home , I get the same result.

 

 

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MI5
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I tried the link too and couldn't get on.
Anovo who o2 contract out repairs to are notorious on here for inventing issues that render the item out of warranty - hence our hesitance to use them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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