repair tracking service is down

[Anonymous]

My phone went off for a repair earlier this week.  I want to check progress but th esite sppears to be down

https://selfserve.o2repairtracking.co.uk

error in Browser is

"The server at selfserve.o2repairtracking.co.uk is taking too long to respond.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer's network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

whats up with your service ?

[Toby]

Glad to hear you've got your new device @Anonymous. Have you got your case and set up the phone now?

[Anonymous]

@Toby. Yes phone was set up on Sunday. Screen protector (self applied) & case are on. Thx for asking.

[Toby]

Good to hear!

[Anonymous]

Hello Toby

You seem to know whats happening with the tracking service on the O2 website

Its still unresponsive and I have the circle of doom waving at me... I could see that this was a problem before.

T

[MI5]

Hi @Anonymous you may bhave to tag @Toby so he sees your message or click on his name to send a PM.

[Toby]

Hi @Anonymous, sorry to hear that! Have you give us a call via customer service about this yet? I shall also flag that the page may need to get checked again, but please do get in contact with is if you have not