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recent usage

Si33
Level 1: Joiner
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recent usage balance whilst roaming is showing zero all the time and with a fair usage of 25 GB I really need to see the daily GB remaining. anyone had a similar problem?

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MI5
Level 94: Supreme
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@Si33 

When roaming the update frequency relies on how quickly the roaming network sends the data usage back to O2

It's out of anyone's hands unfortunately.

All you can do is reset the data counter on your phone to monitor it yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149745 Posts
  • 641 Topics
  • 28523 Solutions
Registered:

@Si33 

When roaming the update frequency relies on how quickly the roaming network sends the data usage back to O2

It's out of anyone's hands unfortunately.

All you can do is reset the data counter on your phone to monitor it yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
367 Views