on 09-07-2020 12:05
i got a new sim card but i can't use it because the phone broke, the customer service promised the new device on saturday last week, the customer service can't be reached !!!
on 09-07-2020 12:23
All numbers to try for O2 here Guide: Coronavirus Community Help and Support
on 10-07-2020 16:16
on 10-07-2020 16:16
Hey @Angelika1 just checking if this has been sorted or are you still having trouble?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?