Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎15-06-2019

payment from%20the%20bank

i am trying to add new recipt from the bank internet to pay the bill for my brother in law but the bank need to ring me first to put the four code number in on my keypad with mobile but my mobile won't accept the called from the bank is because i have find out that 02 network have block these 0800 number so how do i unblock the 0800 number next time if i go online with the bank internet if i need to pay the bill again because the bank called me is 0800 or 0845 

Highlighted
Level 67: Unsung hero
Posts: 15,280
Registered: ‎31-03-2010

Re: payment from%20the%20bank

@nightshady  You need to speak to customer service to ask them to remove any bars on your account. Call. Don't use Live Chat. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



Funniest-Thread-2
Highlighted
Anonymous
Posts: 0

Re: payment from%20the%20bank

@nightshady It would be a lot easier for the account holder to set up a direct debit 

Highlighted
Posts: 101,686
Topics: 549
Solutions: 12,946
Registered: ‎04-04-2012

Re: payment from%20the%20bank

O2 do not block 0800 numbers at all.
You have a problem somewhere other than with o2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Community Manager
Posts: 6,971
Registered: ‎23-07-2014

Re: payment from%20the%20bank

Hi @nightshady , how are you getting on at the moment? Have you made any progress with this since you last posted? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature

Highlighted
Posts: 101,686
Topics: 549
Solutions: 12,946
Registered: ‎04-04-2012

Re: payment from the bank

Fixed it....

@Marjo Another forum anomaly that inserts "%20" between words in the title?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)