payment and billing issues

[joanna_126]

Hi, been trying to pay my bill for last few days but I'm unable to neither on website nor mobile app. I can't find customer service phone number either. Got a message my phone service will be restricted now due to unpaid bill, but hw can I settle it??

[madasaf1sh · Accepted solution]

@joanna_126 

You need to call  0800 902 0217 and speak to Payment Management and they should be able to help.

The contact details are on the bottom of every page on the website its called contact us - https://o2.co.uk/contactus