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payment and billing issues

joanna_126
Level 1: Joiner
  • 1 Posts
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Registered:

Hi, been trying to pay my bill for last few days but I'm unable to neither on website nor mobile app. I can't find customer service phone number either. Got a message my phone service will be restricted now due to unpaid bill, but hw can I settle it??

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madasaf1sh
Level 66: Unequalled
  • 5366 Posts
  • 31 Topics
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Registered:

@joanna_126 

 

You need to call  0800 902 0217 and speak to Payment Management and they should be able to help.


The contact details are on the bottom of every page on the website its called contact us - https://o2.co.uk/contactus

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 66: Unequalled
  • 5366 Posts
  • 31 Topics
  • 1701 Solutions
Registered:

@joanna_126 

 

You need to call  0800 902 0217 and speak to Payment Management and they should be able to help.


The contact details are on the bottom of every page on the website its called contact us - https://o2.co.uk/contactus

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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