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o2 webmail

Anonymous
Not applicable

i cannot access my o2 webmail to view my emails both on my lapto and my desk top, page will not open

Message 1 of 69
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Anonymous
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As has been widely reported, o2 email has closed. A quick search on here will find you numerous threads on this.

O2 appear to be in the process of closing down any stragglers that are left.

You would have been notified in our around November 2013 of the email service closing both by email and text
Message 2 of 69
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Anonymous
Not applicable

Hi

 

I am having this issue with O2 webmail. Blank screen for 2 days now

I have a Sky ID but have never used it. If I sign in to Sky, will i be able to view all my old emails (I have a few sub-folders that I need to access as they have Holiday confirmation/travel documents in)

 

Also, if I use Sky, is my email address the same?

Message 3 of 69
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Cleoriff
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It really looks, with the amount of O2 email posts we have had over the last few days, that this will be the last push of stopping it all....

Veritas Numquam Perit

Girl in a jacket
Message 4 of 69
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Cleoriff
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Registered:

@Anonymous wrote:

Hi

 

I am having this issue with O2 webmail. Blank screen for 2 days now

I have a Sky ID but have never used it. If I sign in to Sky, will i be able to view all my old emails (I have a few sub-folders that I need to access as they have Holiday confirmation/travel documents in)

 

Also, if I use Sky, is my email address the same?


Not sure about the same email address @Anonymous You will need to contact Sky about that...

Veritas Numquam Perit

Girl in a jacket
Message 5 of 69
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Bambino
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You will need to call Sky customer services for answers to those questions.

I DO NOT WORK FOR O2



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Message 6 of 69
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Anonymous
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I'm in a similar, fairly desperate boat with lots of important info in folders - also plenty of addresses/phone nos. in their address book. When I first called o2 they said it was all down to Sky. When I called them (second attempt - gave up after waiting half an hour the first time) I was told categorically that o2 webmail was nothing to do with them. When I tried o2 again, I was told to try another device and/or give it a day to see if my access resumes. Is there possibly a sense of being fobbed off here?! Is anyone else faring any better? It's unbelievable that they could just close the system without giving any warning closer to the actual event than Nov. 2013!!

Message 7 of 69
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Toby
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Hi guys,

 

I'm looking into this to see if I can provide any information.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 8 of 69
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Cleoriff
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It would be useful @Toby We have had a number of posts over the last 5 days all complaining of the same thing.....To be honest it looks as if O2 are 'clearing up' any 'stragglers' (to coin a phrase)....

Of course 15 months, on many people are complaining they weren't notified....

Veritas Numquam Perit

Girl in a jacket
Message 9 of 69
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Anonymous
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I too appear to be a straggler who had no prior notice of o2 shutting down my email account! NOT pleased!

Message 10 of 69
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