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o2 trade in

leeharry07
Level 1: Joiner
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I've just purchased a new phone and traded in my old Samsung s7 how does this trade in work do I get a propost envelope sent with the new phone?

thanks
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Cleoriff
Level 94: Supreme
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Registered:

You can ask O2 for a returns label and a jiffy bag.

Make sure you send it via registered mail.

See section 7 here https://www.o2.co.uk/termsandconditions/mobile/o2-recycle 

Numbers for O2 are here Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 127658 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

You can ask O2 for a returns label and a jiffy bag.

Make sure you send it via registered mail.

See section 7 here https://www.o2.co.uk/termsandconditions/mobile/o2-recycle 

Numbers for O2 are here Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
397 Views