o2 text messages been received

[Anonymous]

Has anyone else been receiving strange texts from o2 with this below.

*WARNING* If you did not request this text please call 202. to swap your sim card, use this code ******. codes only last 30 minutes and max of three codes in one day?

[MI5 · Accepted solution]

No, I haven't had one.
I suggest you call CS as instructed if you didn't request a sim swap.
http://www.o2.co.uk/contactus

[Cleoriff]

Never had one like that at all. Even when my husband (who is with O2) did a sim swap last year he didnt get a text warning him ? Is this a change to the sim swap practice @Toby@Martin-O2?

[MI5]

It will be the code you need to progress a sim swap online but if the OP hasn't instigated a sim swap, CS should be contacted immediately.

[Cleoriff]

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@MI5 wrote:
It will be the code you need to progress a sim swap online but if the OP hasn't instigated a sim swap, CS should be contacted immediately.

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Oh I see...then probably no need for Toby or Martin to get involved....Just contact customer services as you said...