o2 recycle code not working

[GH02]

Hi All,

Does anyone know if there's a delay between starting a new contract and the order code working as a voucher for extra trade in value on 02 Recycle? Every time I try it just keeps saying invalid voucher

Any help would be appreciated

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[MI5]

@GH02 

Usually it won't work until the new phone has registered on the network.