Solved: o2 messages

Anonymous · ‎17-11-2013

I have received 2 seperate code messages from 02 that say "Please enter this code to retrieve your 02 account. If you did not authorise this contact o2." I do not know what I am supposed to have authorised, what do I do about these messages.

MI5 · ‎17-11-2013

Call O2 on 202 if you know nothing about this, urgently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-11-2013

Call O2 on 202 if you know nothing about this, urgently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎17-11-2013

Sounds like a phishing scam to me, do not click on any links in these messages.

You could forward them to phishing@o2.com so they can be checked, more here:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Bro...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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