on 10-07-2017 19:47
on 10-07-2017 19:47
my site at www.sunshineproperties.co.uk is being blocked by 02 and asks the user for their credit card details.
There is no adult content on my website.
I've tried calling 202 on several ocasions but i get nowhere as they don't seem to understand my problem.
Regards
Raymond
Solved! Go to Solution.
on 10-07-2017 21:31 - last edited on 02-08-2017 17:36 by MercedesS
on 10-07-2017 21:31 - last edited on 02-08-2017 17:36 by MercedesS
This link explains why sites get blocked and how to appeal if you think a site is wrongly classified http://www.bbfc.co.uk/what-classification/mobile-content
[from the website and confirmed by the OP] sending an email to IMEscalations@o2.com is the way to go.
10-07-2017 20:25 - edited 10-07-2017 20:26
10-07-2017 20:25 - edited 10-07-2017 20:26
Hi @Anonymous Are you saying that people visiting your website using an O2 mobile are being blocked?
Are people using other networks getting online ok?
If so, we would have no knowledge of why this would be happening. You could make a complaint here http://www.o2.co.uk/how-to-complain
Veritas Numquam Perit
on 10-07-2017 20:42
yes, all 02 users are being blocked. All other networks are getting through.
I will check out the link you have provided....
Thank you
on 10-07-2017 20:46
on 10-07-2017 20:46
on 10-07-2017 20:50
on 10-07-2017 20:50
There are film lists and some other download Iist's. Do you have any advertisers sponsoring the site?
on 10-07-2017 21:02
10-07-2017 21:03 - edited 10-07-2017 21:07
10-07-2017 21:03 - edited 10-07-2017 21:07
@Anonymous wrote:
There is a list of films available in the apartment (no adult) and a list of available music ... this may be why they are censoring it...
This may be the reason. Just dont give a list. State films, dvd's and CD's available for use. I have an apartment I rent out ,,,,there are films and dvd's available but I never list them. I just state they are there for use.
Veritas Numquam Perit
on 10-07-2017 21:16
on 10-07-2017 21:16
I can't see any sponsors, links to gambling sites advertisements on anything else that would likely cause a restriction of the site, only the films and music. I guess the people that monitor these things could be thinking they are directly downloadable?
on 10-07-2017 21:23
hi jonsie, it's just a text document with a list of films, nothing is downloadable. I'll get rid of the two lists and see how i get on...
on 10-07-2017 21:26