cancel
Showing results for 
Search instead for 
Did you mean: 

o2 email

Anonymous
Not applicable

On 26th May I received an email saying that the o2 email service was being discontinued on 20th June, when I followed the link to see how to move contacts etc I was shocked to see that the implementation date of this removal of service was 7th June!  After spend some 2 hours using "live chat" (which was of no use at all) and phone conversation with customer services I was told that the date was 7th.

Imagine my surprise therefore to this evening receive another email reminding me that the service would not be available after the 20th.

Does anyone know exactly what is happening?

Message 1 of 55
8,760 Views
54 REPLIES 54

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Cleoriff wrote:
Nah...I just mean I probably wont log on here...

Why would you want to wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 21 of 55
3,509 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@MI5 wrote:

@Cleoriff wrote:
Nah...I just mean I probably wont log on here...

Why would you want to wink


Mmmmmm...good question. (though, fingers crossed my WiFi will be working ...should I ever need it) tongue

Veritas Numquam Perit

Girl in a jacket
Message 22 of 55
3,506 Views

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You've got no chance, this time of year with all the apartments full tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 23 of 55
3,500 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@MI5 wrote:
You've got no chance, this time of year with all the apartments full tongue

Best time to use it....everyone out in the sun and strolling 'along the prom' in the evening....More bandwith has been purchased as well....However, nice as this is chatting....there is one good thing... I don't have O2 Webmail...:smileytongue:

Veritas Numquam Perit

Girl in a jacket
Message 24 of 55
3,499 Views

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Nor me, anymore.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 25 of 55
3,492 Views

Toby
Former Staff
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:

Hi guys,

Thanks for being so helpful at pointing members to the info we've posted! Really helpful slight_smile

Try to be patient if you see anyone reporting issues near to and after the date and let me know so that I can chat with them. It'll be really helpful to the team.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 26 of 55
3,481 Views

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Happy to send them all your way mate tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 27 of 55
3,474 Views

jonsie
Level 94: Supreme
  • 92912 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 28 of 55
3,468 Views

Anonymous
Not applicable

My o2 email service was working OK last night - 10/8/16

Today - 11/8/16 I have not yet received any email even though I use it as my main account.

I,  and another user in the house, have not received any emails, letters etc telling us the service was closing, or I would have done someting about it.

Could you please advise what the situation is.

Thanks

Message 29 of 55
2,861 Views

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
The situation is as per the announcement. It is closing at some point and now it's passed the date it could be anytime.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 30 of 55
2,855 Views