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o2 email stopped working

Anonymous
Not applicable

Hello,

I was wondering if anyone can help please.  I have a o2 email account that can send, but has stopped receiving emails.  I have tried the usual send an email to it from a seperate account but to no avail.  It has been like it for a couple of days now.

 

Any advice/help gratefully received.

 

Many thanks in advance.

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Bambino
Level 86: Prestigious
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@Anonymous The ability for you to still be able to use any of O2 webmail is probably more by luck than design. Move your contacts to another email client and send your contacts a group email to notify them. O2 mail will shut down. Make no mistake about that. If you carry on trying to use O2 you will eventually find none of it working. 

I DO NOT WORK FOR O2



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MI5
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@Anonymous wrote:

I have several O2 email addresses and continued to use them after the move to sky. I download them; don't use webmail.

 

I didn't get any notification about losing them but found out anyway. All the accounts continued to work after the deadline. Now, two of them aren't receiving, which is a bit random.

 

@Tobyare they definitely all stopping? Why can I still send?

 

Thanks!


 

@I'm sure @Toby will check this for you @Anonymous and get back to you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
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@Toby because the one above didn't work 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Toby
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Hi @Anonymous,

Webmail accounts are closing down yes. Not all account closures happen at one time however, so yours may still be active for a short time. Please use this time to create an alternative email account(s) so that you don't lose any! 

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