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Nathy · ‎23-09-2019

I have been accepted for an O2 Open discount but when I sign in to add the discount it says I have no phones eligible even though it is. Can anyone help me?

MI5 · ‎23-09-2019

@Nathy

We are all customers without access to your account.

We have a help thread here Guide: O2 Open & Friends and Family discounts - How to sign up but if that doesn't help, I suggest you call customer services Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-09-2019

@Nathy

We are all customers without access to your account.

We have a help thread here Guide: O2 Open & Friends and Family discounts - How to sign up but if that doesn't help, I suggest you call customer services Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎24-09-2019

Welcome to our community @Nathy !

Let us know how you get on with this and if you managed to add the discount ok in the end with the above instructions?

Cheers for your advice @MI5 !

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