on 07-03-2015 13:58
From a corporate point of view thought @Anonymous he is doing a good job.
1. Highest customer satisfaction rates from surveys.
2. Record numbers of customers.
3. Fast network upgrade
4. Rising profits.
On what score would Telefonica say he is failing?
But who is it prepares and presents all this wonderfully positive and supportive info to the Board? There are lies, damned lies and Customer Surveys.