Solved: not my calls

LIZW22 · ‎02-01-2022

a number of calls showing on 'recent calls' for yesterday all to local landline numbers which I did not make, has my phone been cloned ?

MI5 · ‎02-01-2022

@LIZW22

If your sim is still working then no, it hasn't been cloned.

Maybe someone else had access to your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-01-2022

@LIZW22

If your sim is still working then no, it hasn't been cloned.

Maybe someone else had access to your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎02-01-2022

Someone had to have had access to your phone for calls to have been made from your number to be showing in the phone's call-history, @LIZW22.

Take a look in your MyO2, if contract or Pay-Monthly, to see what appears there, and if you still have doubts, reach out to O2's Social Media teams, links below this post.

Good luck.

Links to O2 Social Media Team here

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