non delivery of item ordered

[Anonymous]

Please can you look and reply with regards to the delay in the delivery. 

Thank you for your O2 order

o2shop (o2shop@o2mail.co.uk)

 
 

12/09/2015

Thanks for placing your order.

Your order number is:

And here are your order details
----------------------------------------------------
ACC:Case It Galaxy S6 Folio Bundle Pack Case It Galaxy S6 Folio Bundle 
Pack £19.99
SDC:STANDARDDELIVERY STANDARD DELIVERY £0.00


VAT Included: £3.33
Total: £19.99

We're currently processing your request and we will be in touch shortly 
to give you an update on its progress and information on its delivery.

[Cleoriff · Accepted solution]

Hi @Anonymous

I am sorry but this is a customer to customer forum. You will need to contact O2 Customer Services

http://www.o2.co.uk/contactus

Edited to add You should try to remove you personal details as this is an open forum. I will flag your post...

[Cleoriff]

Also...if you check in MyO2 you will be able to see when your order has been dispatched...

http://www.o2.co.uk/myo2

[jonsie]

Sounds to me like it is out of stock at the moment. ....