Solved: new sim

Abo · ‎05-07-2022

just received my new sim from o2 to replace my sky sim

when i ordered the new sim i gave over the pac code given to me by sky

does my old number automatically change over once i put the new o2 sim in my phone ?

I know this can take up to 24 hours but is normally instant

MI5 · ‎05-07-2022

Only if you received confirmation from O2 and a changeover date.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-07-2022

@Abo

Only if you received confirmation from O2 and a changeover date.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎05-07-2022

@Abo
Check out this guide Guide: Migration & porting into O2

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