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my02

Anonymous
Not applicable

on ‎29-06-2015 00:51

on ‎29-06-2015 00:51

I am trying to connect to My 02 to heck my latest bill which I have done many times before but keep getting the message " browser doesn't support MY 02 upgrade to latest version" has something changed? Can anyone help please? Gill

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jonsie
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on ‎29-06-2015 04:53

on ‎29-06-2015 04:53

The website has been gliding a lot recently and my O2 does go down for maintenance every night around midnight for an hour or so.

Try again this morning and if you still can't access it try cleaning the browser cache and cookies. Which browser are you using?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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on ‎29-06-2015 08:12

on ‎29-06-2015 08:12

Are you using the iOS or android app
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Cleoriff
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on ‎29-06-2015 08:17

on ‎29-06-2015 08:17

Hi @Anonymous I have just checked mine this morning via my phone (android) and PC....all working well. Looking at the time you posted I think it would have been a 'glitch'. Sad to say the O2 site has had many access problems the past few days. Not all is resolved ..

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎29-06-2015 08:30

on ‎29-06-2015 08:30

Which browser is causing you issues?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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