This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

my02

Anonymous
Not applicable

on ‎29-06-2015 00:51

on ‎29-06-2015 00:51

I am trying to connect to My 02 to heck my latest bill which I have done many times before but keep getting the message " browser doesn't support MY 02 upgrade to latest version" has something changed? Can anyone help please? Gill

Message 1 of 5
3,029 Views
0 Kudos
4 REPLIES 4

jonsie
Level 94: Supreme
  • 98344 Posts
  • 616 Topics
  • 7249 Solutions
Registered:

on ‎29-06-2015 04:53

on ‎29-06-2015 04:53

The website has been gliding a lot recently and my O2 does go down for maintenance every night around midnight for an hour or so.

Try again this morning and if you still can't access it try cleaning the browser cache and cookies. Which browser are you using?

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 5
2,952 Views
0 Kudos

Anonymous
Not applicable

on ‎29-06-2015 08:12

on ‎29-06-2015 08:12

Are you using the iOS or android app
Message 3 of 5
2,873 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to Anonymous
  • 133755 Posts
  • 844 Topics
  • 7624 Solutions
Registered:

on ‎29-06-2015 08:17

on ‎29-06-2015 08:17

Hi @Anonymous I have just checked mine this morning via my phone (android) and PC....all working well. Looking at the time you posted I think it would have been a 'glitch'. Sad to say the O2 site has had many access problems the past few days. Not all is resolved ..

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
2,871 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 154367 Posts
  • 658 Topics
  • 29429 Solutions
Registered:

on ‎29-06-2015 08:30

on ‎29-06-2015 08:30

Which browser is causing you issues?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
2,857 Views
0 Kudos
Top Kudoed Authors
View All
Top