Solved: my account name

Anonymous · ‎16-11-2017

hello can some1 tell me why my 02 account name says another persons name onit i clicked on an email on my email address and this account has popped up confused i am ???

Cleoriff · ‎16-11-2017

Hi @Anonymous You will need to speak to Customer Services about this. We have no access to your account so would have no idea why it's happening https://www.o2.co.uk/contactus

Best time to call is between 8-8.30am

Hope you get it sorted

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎16-11-2017

Hi @Anonymous You will need to speak to Customer Services about this. We have no access to your account so would have no idea why it's happening https://www.o2.co.uk/contactus

Best time to call is between 8-8.30am

Hope you get it sorted

Veritas Numquam Perit

Anonymous · ‎16-11-2017

cheers

MI5 · ‎16-11-2017

If you think there is a case of fraud you need to report it immediately so it can be passed on to the fraud investigation team.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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