my account name

[Anonymous]

hello can some1 tell me why my 02 account name says another persons name onit i clicked on an email on my email address and this account has popped up confused i am ???

[Cleoriff · Accepted solution]

Hi @Anonymous You will need to speak to Customer Services about this. We have no access to your account so would have no idea why it's happening https://www.o2.co.uk/contactus

Best time to call is between 8-8.30am

Hope you get it sorted

[Anonymous]

cheers

[MI5]

If you think there is a case of fraud you need to report it immediately so it can be passed on to the fraud investigation team.