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missing community reward

LukeR
Level 3: Thinker
  • 41 Posts
  • 15 Topics
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Registered:

2 weeks ago i recieved an email saying i have got a community reward.

 

i followed all the instructions in the email but i never got the reward applied to my account.

 

how can i get the reward applied to my account.

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MI5
Level 94: Supreme
  • 144313 Posts
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Registered:

Send a private message to @EmilieT and she will sort it for you.

You can also check if it is pending by following help here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-know-my-Community-reward-has-been-applied/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

Send a private message to @EmilieT and she will sort it for you.

You can also check if it is pending by following help here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-know-my-Community-reward-has-been-applied/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
  • 5434 Posts
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Registered:

Hi @LukeR, I've just sent you a Private Message so we can discuss this futher slight_smile

 

Thanks for the mention and for sharing this useful Guide, @MI5!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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