Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎16-11-2018
Accepted Solution

micra sim card

Hi, I need a micra sim card to go in my watch which is the same number as my phone?

Highlighted
Anonymous
Posts: 0

Re: micra sim card

@al1 If it is an Apple Watch then O2 don’t support that device. You can call customer service or pop into your local o2 store & pick up a micro sim 

 

https://www.o2.co.uk/contactus

Highlighted
Posts: 98,968
Topics: 546
Solutions: 12,479
Registered: ‎04-04-2012

Re: micra sim card

Unfortunately @al1 O2 don't do cloned sim cards, so it's not possible to get the same number for your watch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Community Manager
Posts: 6,629
Registered: ‎23-07-2014

Re: micra sim card

Hey @al1 and all, just confirming that as mentioned above by @MI5 O2 indeed does not support duplicate SIM cards. This is due to security reasons. Sorry we didn't have the solution you were looking for this time @al1. Smiley Sad Let us know if you have any further questions the community could help you with.

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature

Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎16-11-2018

Re: micra sim card

Thank you for your help, I went into 02 as suggested and they sent my watch up on bluetooth to my phone, I can make and recieve calls as long I have my phone near by, but if I go away from my phone then I have get a different sim card.

Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎16-11-2018

Re: micra sim card

I would like to thank you all for your help
Highlighted
Posts: 98,968
Topics: 546
Solutions: 12,479
Registered: ‎04-04-2012

Re: micra sim card

Our pleasure @al1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Anonymous
Posts: 0

Re: micra sim card

Your welcome
Highlighted
Community Manager
Posts: 6,629
Registered: ‎23-07-2014

Re: micra sim card

That's great news @al1 and thanks for coming back to let us know about the bluetooth option - that's something new I just learned. Smiley Very Happy

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature