Solved: lost sim

Morten · ‎04-09-2019

Hi,

I have lost my sim card and would like a new one sent out?

Thank you

MI5 · ‎04-09-2019

Follow the help here Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-09-2019

@Morten

Follow the help here Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎05-09-2019

Welcome to the community @Morten

I'm really sorry to hear about your card, but if you follow the info above you should be able to get this all sorted! If there's anything else we could help you with, do give us a shout

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

Luke30 · ‎05-09-2019

If you phone o2 you can get a new sim card sent to you but I think there mite be a cost to have a sim card sent to you in the post but if you go to a o2 store you should be able to get a new sim card with your old number on it but you mite need to take a id with you to show them that it is you.

LGreenwood

MI5 · ‎05-09-2019

All replacement SIM cards are free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

lost sim

Unable to get through to your customer services

Access

Os Indonesia (Specifically Bali) included in o2 Tr...

Re. Telephone number (REMOVED)

Redeem extra