lost phone

[speight]

I lost my phone and im trying to get a new one just now online (early upgrade), at the secure checkout it needs to send a code to my phone in text format for me to pay but i dont have my phone to get that code. What do i do?

[jonsie · Accepted solution]

Report it first

Guide: Lost or Stolen O2 Device? - How to Report it 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255