Solved: Re: lost phone

Vince45 · ‎12-04-2023

have lost my phone with my PAYG sim having cash on it Can you transfer this cash to a new sim?

madasaf1sh · ‎12-04-2023

@Vince45

You will need to call Customer Services on 4445 or 0344 809 0222 and they should be able to help.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

madasaf1sh · ‎12-04-2023

@Vince45

You will need to call Customer Services on 4445 or 0344 809 0222 and they should be able to help.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Vince45 · ‎12-04-2023

thanks

MI5 · ‎12-04-2023

@Vince45

You'll need to block the phone too to prevent anyone else from using it Guide: Lost or Stolen O2 Device? - How to Report it

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