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magoogy
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im wondering why noone is answering live chat - are there certain hours they work as i cant find this information

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MI5
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7.00am to 11.00pm UK time but if you are struggling to connect try a different browser or clear cache and cookies from yours.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:
7.00am to 11.00pm UK time but if you are struggling to connect try a different browser or clear cache and cookies from yours.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Hi @magoogy All contact hours here https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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magoogy
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thank you - ill try now...
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jonsie
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They should be available unless they are really busy. 

Try a different browser or clearing cache and cookies.

Alternatively try the chat link here

https://www.o2.co.uk/how-to-complain

Is there anything we can help with. We can't view or change account details but there is plenty of knowledge here. 

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Jenny105
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Thanks .

 

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