live chat

[b4u2]

whenevery i try using live chat on google chrome then it says checking if theres an avilable agent?

does anyoone know what the pronblem is?

[Bambino]

Clear the cache and try again, or try a different browser.

[b4u2]

did clear cache no difference it did not help

[Bambino]

Have you tried Firefox?

[MI5]

Try this chat link too https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1010&templateName=capita&l...

[dgilbert2]

I've often found with O2 that even when chat works, it can be less painful to ring customer services.

[Cleoriff]

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@dgilbert2 wrote:

I've often found with O2 that even when chat works, it can be less painful to ring customer services.

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Totally agree @dgilbert2

I have never had a problem with CS at all. In fact I always ring them when upgrading my sim only plan.

I could do it online but I want to make sure it's gone through as expected.