live chat is far from helpful!!!!!!

[Anonymous]

The LIVE Chat that O2 provide is far from helpful!!!!

2 occassions i have used this and both have been very useless!!!

Extremely poor service from o2 and Charanpreet!

[Anonymous]

I find live chat very helpful......if i want to get angry and frustrated!!

[jonsie]

You think it's bad now? You ain't seen nothing yet

https://www.google.co.uk/amp/www.independent.co.uk/life-style/gadgets-and-tech/news/o2-aura-artifici...

[Cleoriff]

We see many complaints about Live Chat on here @Anonymous.

Is there a problem we could help with? As long as it isn't account related?

[viridis]

---

@jonsie wrote:

You think it's bad now? You ain't seen nothing yet

https://www.google.co.uk/amp/www.independent.co.uk/life-style/gadgets-and-tech/news/o2-aura-artifici...

---

Hello mate I want a retention deal.

"you've selected deals and offers" 

"this month only, get 5gb for the price..."

No! I want a bit of a loyalty or bit of credit to keep me from going off to cpw as they do the galaxy S8 cheaper.

"so, you want to hear our deals on galaxy S8.is that correct?"

No. I KNOW YOUR DEALS FOR S8 I WANT A RETENTION DEAL!

...

"you've selected deals and offers" 

"this month only, get 5gb for th..."

Screw this!

#customer left chat.

[Anonymous]

spot on @viridis 

[jonsie]

Couldn't have put it better @viridis

Can you imagine iPhone launch? 

[viridis]

That's all they'll get. To imagine...

[Anonymous]

They'll never see the iPhone well in bigger stores in big cities I think. The smaller stores will quite possibly have them