is there actually a phone number you can talk to

[andyavz1]

is there a telephone number that you can contact o2 on ?

[Cleoriff · Accepted solution]

@andyavz1 

 All numbers are in this guide

Guide: Coronavirus Community Help and Support 

Use Skype to call if you are unable to use your phone

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call