how to post a review about recent customer service

[Anonymous]

how can i post a review about the customer service and the mobile i bought recently?

[MI5]

Just post it here, if the Mods think it should be somewhere else, they will move it for you.

[Anonymous · Accepted solution]

You can create a thread here or also if there is a problem you wish to discuss maybe @Toby @Anonymous @Marjo could help. What is the trouble

[MI5]

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@Anonymous wrote:
What is the trouble

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It might be a good review

[Anonymous]

I hope so, sounds like it might be

[Cleoriff]

If you are doing a review please remember to post the pro's and cons of the service (All supposing there were any pro's or even con's)

Please make sure you dont mention any names of the staff you dealt with and keep all of your personal info out of the review.

It is ok to mention the name of any O2 shop you dealt with...Best of luck....

[Anonymous]

Hi @Anonymous ! And welcome to the community. I'm Marina,one of the community coordinators. As the guys have already mentioned you can post your review here and we'll share it with the relevant people. Looking forward to hearing your inputs.

[Tumo55]

Wish I’d read these reviews before sending my phone in.
Just received an email this morning saying the value of £192 for my iPhone XR was now only £92 due to the screen damage and condition.
Bearing in mind this has lived in a UAG case since day 1 and I photographed its condition before shipping, I now wait their response to my challenge and have asked for photographic evidence of this ‘damage’.
Disappointing when it comes to this and you feel like you’ve been conned!!!

Whats the route via O2 to sort this rather than communicate with ingrammicro who are clearly running their own scam ???

[jonsie]

Always seems worse around Christmas time and bonus time!