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how do I check my payments using my account number not phone number

Lynette10
Level 1: Joiner
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how do I check my payments using my account number not phone number

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

 

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Bambino
Level 77: Grand Master
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@Lynette10 See this guide: How do I get to the 'Download Bill' page? (o2.co.uk)

I DO NOT WORK FOR O2



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Lynette10
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Thanks so much for this but it doesn't work for me.  O2 have changed my contract, emptied my O2 reserve account, threatening me with court action when they owe me money.  They have disconnected the sim and number so I can't get into the account as my number isn't mine anymore.  All i have is my account number.

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jonsie
Level 94: Supreme
  • 86800 Posts
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Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 4 of 4
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