esim

[YML]

how can i change my sim card into an esim online?

[Bambino · Accepted solution]

@YML This is not O2. This is a customer community that can be seen by anyone. Remove your number or you run the risk of getting spammed or scammed. Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your number.

Regarding your query you need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

FLAGGED

[MI5]

@YML 

Customers on the new billing system can change to an esim in their MyO2.

Check there first as it will be easier for you.