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deleted texts

Anonymous
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Is it possible for O2 to recover accidentally deleted texts.

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Anonymous
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If you have them

backed up then yes you can recover them but if you didn't back them up then I'm afraid they will be lost 

View solution in original post

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Cleoriff
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Hi @Anonymous Unless you had some SMS back up app installed I don't think so? Having said that I did find these links

 http://www.pcadvisor.co.uk/how-to/mobile-phone/restore-deleted-iphone-messages-how-recover-deleted-texts-from-iphone-ios10-3625154/

https://www.androidpit.com/how-to-recover-deleted-text-messages

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Cleoriff
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Not sure if any of our more technical guys are online but they may be able to assist further @MI5?

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Anonymous
Not applicable

If you have them

backed up then yes you can recover them but if you didn't back them up then I'm afraid they will be lost 

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MI5
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This can work but it's not 100% guaranteed.
You need to run it on a PC with your phone connected
https://www.piriform.com/recuva
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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o2 cant recover text messages that you delete from the handset as these aren't stored on the Network.

Its like shift deleting an email, from your inbox, its gone for ever.
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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