customer service

[Anonymous]

O2 is a complete and utter nightmare Can never get hold of anyone customer service is none existant and my business suffers from ther lack of concern

Going elsewhere

[Cleoriff]

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@Anonymous wrote:

O2 is a complete and utter nightmare Can never get hold of anyone customer service is none existant and my business suffers from ther lack of concern

Going elsewhere

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Sorry to hear this @Anonymous. Is there anything we can help with? As long as it's not account related of course?

[Bambino]

@Anonymous I will tag @Toby the Head of Community. Maybe he can address your problem.

[jonsie]

Call 8-8.30. .....morning!

[Anonymous]

I had such bad service from o2 im still waiting for my pre ordered iphone7 and hear this! I phone the store they have a few of the one I ordered in stock but won't give me one telling me I have to wait for my order! Absolute bull! Whats the point in pre ordering? nationwide shortage yet I have phoned cpw and a number of o2 stores they all have! Im a rep without a phone! Surely the stock they have should go to costumers who pre ordered on the 9th?

[Marjo]

Hi @Anonymous Welcome to the community! I'm Marjo one of the Community Managers on this forum. Sad to hear you've had a bad experience. Would you describe your issue a bit more and we can see what could be done? Feel free to also send me a PM anytime.

I went ahead and popped this thread in a more visible area of the forum for general O2 products and services where it will be viewed more and can get members' help in case your issue is something we could solve with the community.

[jonsie]

Maybe you should shove it in ios....