copy of phone purchase and guarantee

[Ruthn]

hi, need help m phone has stopped working and I am abroad, I have gone to a Samsung dealer who tells me If I show copy of my purchase they can tell whether my guarantee is still in place as I purchased the phone on the 26/12/21 in  Wood Green High Road N22

kindly let me know asap as I am without a phone.

Ruth White 

[Bambino]

@Ruthn This is not O2. This is a customer community. You can download Skype to speak to customer service. Guide: A Guide to Skype 
Call +44800 902 0217 or +44800 032 1402 for free.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am UK time.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[MI5]

@Ruthn 

Samsung warranty is 2 years and they can tell from  the serial number off the phone.