on 09-12-2022 09:15
is anyone having trouble with the connection? it says i have full bars but nothing loads!!
on 09-12-2022 09:36
See help guide here Guide: How can I sort out my network issues?
on 09-12-2022 09:48
Try changing the type of connection your phone is making @gcham.
Swap from 5G or 4G down to 3G - less people will be using this, so while the type of connection is slower it might be faster due to less traffic.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here