This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

closure of deceased person's account

Go to solution
jbryan
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎27-07-2018 21:35

on ‎27-07-2018 21:35

Hi my uncle has passed away so we need to close his account. Advice about how to do this please. Thanks. 

Message 1 of 3
1,023 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎27-07-2018 21:38

on ‎27-07-2018 21:38

Hi @jbryan. Sorry to hear your news but please call customer services http://www.o2.co.uk/contactus and ask to speak to the bereavement team, who will deal with the cancellation for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
1,021 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎27-07-2018 21:38

on ‎27-07-2018 21:38

Hi @jbryan. Sorry to hear your news but please call customer services http://www.o2.co.uk/contactus and ask to speak to the bereavement team, who will deal with the cancellation for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
1,022 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎30-07-2018 15:02

on ‎30-07-2018 15:02

Hi @jbryan, I'm very sorry to hear about your uncle, all my condolences to you and your family. I hope the advice from @MI5 above will help you get his account closed, and please let us know if there's anything else the Community could help with bouquet

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
970 Views
0 Kudos
Top Kudoed Authors
View All
Top