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Level 1: Joiner
Posts: 1
Registered: ‎22-01-2018
Accepted Solution



anybody have any idea why chat is down and how long till it's up and running


Posts: 63,013
Topics: 650
Registered: ‎14-01-2013

Re: chat


There are known issues with chat. It should be fixed this week.

You could always phone CS and speak to someone....https://www.o2.co.uk/contactus

or maybe we could help here?

*The Game Is On*

Community Manager
Posts: 3,316
Registered: ‎18-04-2018

Re: chat

Hi @jimro, I was wondering if you managed to speak to someone since you last posted? As @Cleoriff mentioned, we might be able to help on here as well as long as it's not account-specific so don't hesitate to tell us a bit more about you need slight smile

Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 

If you'd like to take part, why not register? Smiley Happy

Posts: 84,014
Topics: 518
Solutions: 10,394
Registered: ‎04-04-2012

Re: chat

@jimro if you still need to chat, try Microsoft IE or Edge browsers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)