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Level 1: Joiner
Posts: 1
Registered: ‎22-01-2018
Accepted Solution



anybody have any idea why chat is down and how long till it's up and running


Posts: 67,004
Topics: 662
Registered: ‎14-01-2013

Re: chat


There are known issues with chat. It should be fixed this week.

You could always phone CS and speak to someone....https://www.o2.co.uk/contactus

or maybe we could help here?

*The Game Is On*

Community Manager
Posts: 4,034
Registered: ‎18-04-2018

Re: chat

Hi @jimro, I was wondering if you managed to speak to someone since you last posted? As @Cleoriff mentioned, we might be able to help on here as well as long as it's not account-specific so don't hesitate to tell us a bit more about you need slight smile

Check out some of the recent discussions:
Access for You: Registration - Find out how to register for our Access for You service.
Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
Review of the Samsung Galaxy A50 - Read our latest device review by member Poppysmum.
Priority tickets calendar! 24-30 June - Check out which tickets are going on sale or pre-sale this week on Priority!

If you'd like to take part, why not register? Smiley Happy

Posts: 85,713
Topics: 522
Solutions: 10,695
Registered: ‎04-04-2012

Re: chat

@jimro if you still need to chat, try Microsoft IE or Edge browsers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)