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Level 1: Joiner
Posts: 1
Registered: ‎22-01-2018
Accepted Solution



anybody have any idea why chat is down and how long till it's up and running


Posts: 72,627
Topics: 684
Registered: ‎14-01-2013

Re: chat


There are known issues with chat. It should be fixed this week.

You could always phone CS and speak to someone....https://www.o2.co.uk/contactus

or maybe we could help here?

*The Game Is On*

Community Manager
Posts: 5,296
Registered: ‎18-04-2018

Re: chat

Hi @jimro, I was wondering if you managed to speak to someone since you last posted? As @Cleoriff mentioned, we might be able to help on here as well as long as it's not account-specific so don't hesitate to tell us a bit more about you need slight smile

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Posts: 88,115
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: chat

@jimro if you still need to chat, try Microsoft IE or Edge browsers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)