Solved: card details not being acepted on as a payment opt...

Anonymous · ‎22-09-2016

For some reason I have one card that is accepted to pay on but another card whose details are not being accepted as a payment option? The card is fine so not sure why O2 system doesnt accept it as a payment option?

Cleoriff · ‎22-09-2016

@Anonymous it depends what card you are trying to use. There have been issues with card payments in the past but we thought they were resolved. You should ring CS http://www.o2.co.uk/contactus

Or if it is a regular payment then think about setting up a direct debit...?

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎22-09-2016

@Anonymous it depends what card you are trying to use. There have been issues with card payments in the past but we thought they were resolved. You should ring CS http://www.o2.co.uk/contactus

Or if it is a regular payment then think about setting up a direct debit...?

Veritas Numquam Perit

jonsie · ‎22-09-2016

Call O2 and register the card with customer service.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎22-09-2016

Maestro cards are no longer accepted, I don't think?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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