Solved: cant switch off voice mail

Anonymous · ‎01-10-2013

Hi when i dial 1760 all i get is a beep and I can not turn off my voicemail. I will be travelling tomorrowand I need to turn it off

MI5 · ‎01-10-2013

Do you have Tugo installed?

If yes, you cannot turn off voicemail.

If no, dial ##002# SEND

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-10-2013

Do you have Tugo installed?

If yes, you cannot turn off voicemail.

If no, dial ##002# SEND

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎01-10-2013

At the moment you cannot deactivate voicemail if you have TuGo installed and you will just get the beep when calling 1760.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎01-10-2013

Hi,

If you don't have TuGo installed and are still having issues turning your voicemail off then ring o2 Customer Services on 202 for contract customers or 4445 for payg customers.

Enjoy your trip.

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