can i have samsung s6 edge because i lost my phone

[LPL]

can i have samsung s6 edge because i lost my phone

[Edit: topic title added]

[LPL]

i meen s6 edge

[MI5 · Accepted solution]

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@LPLwrote:

can i have samsung s6 edge because i lost my phone

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If you are insured and that's what you had before, yes.

Otherwise you can buy one, but O2 won't just give you one I'm afraid unless it's a like for like insurance replacement.

[jonsie]

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@LPLwrote:

can i have samsung s6 edge because i lost my phone

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Is this a serious question? 

You first of all need to report the phone last to get the phone and the sim card blocked. If you are on a monthly contract you will still need to pay for the last phone unless you have insurance. 

O2 will send you a new sim but you will have to buy a phone yourself or ask a friend or family member if they have a spare phone you can use. 

[MI5]

It sounded serious?
How to report loss here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

[Marjo]

Hi @LPL,Sorry to hear that you lost your phone. 😞 It's been a few days since you posted so I wanted to check if everything went ok with this in the end?