Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

micro sim

Can anybody help,i have put my micro-sim into my new phone and i am waiting to get my contract onto this new sim from my old one.. even with this does it mean my phone will say sim not in?

Resolved! kindle fire hd

Cant set up email on my kindle fire hd, says unable to open server connection ? any ideas ?

Resolved! Click and collect

Where is the click and collect option at checkout? I can't see it anywhere. It just defaults to my home address and asks if I would like to send it to another address

Resolved! delete webmail account

Hi all, My O2 webmail account is useless. It get noting but spam and as such I have no use for it. Can I remove it from My O2? I do realise I could just not use it but I don't like having accounts in my name that don't use/want. Thanks.

Resolved! O2 dongle on a MAC

I have been using my O2 Dongle on a PC for years; works great. Tried it on a MAC but the mobile partner application does not recongnise the SIM card. Any suggestion ?

O2 Recycle Questionable Trading ?

This is a matter of "questionable trading".9/1 email recd with quote for phone valid for 14 DAYS - will send off package to me16/1 package received ( now at 7 DAYS)17/1 posted package back 24/1 chased o2 recycle - they say, not yet recd30/1 surprise ...

Resolved! Can't view my bill online

Hi everyone, I am logged into my O2 account with the correct username and password but its not showing my bills. This happened a few weeks ago when I tried logging in. It has my mobile number and personal info displayed but no tabs for try bills. Any...

Resolved! Outlook 2010 won't accept username and password

Hello I'm trying to put my o2 email account on Outlook 2010 on my new laptop. It seemed to have worked the other day as it downloaded new mesages. However, when I try and access it now, when I try to send and receive, it just brings up an error sayin...

Resolved! friends and family discount

Hi , i was just wondering about when your on friends and family discount does the discounted price show up on your account or does the orignal full price show up and then the discount comes off when you get billed? i thought my friend had put me on h...

Resolved! Delivery dilemma

Howdy all! Just a quick query regarding delivery of a new handset that I thought someone with a bit more experience might be able to point me in the right direction with (Every other phone I've bought I have collected from a store, first time with on...

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