Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 88719 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 8254 Views
  • 15 replies
  • 1 kudos

change account details

Hi is there anyway i can change my mobile number in the account details? Its not my number (its my partners) but he got out a new contract with someone else, and now is not on my o2 account. Would that have to be done in store? Thanx

Anonymous by Not applicable
  • 1002 Views
  • 1 replies
  • 0 kudos

Calls to Kenya

Hello, my daughter is working in Kenya and has bought a pay/go mobile for me to call her. I need to know the cheapest way to do this please? The bolt ons advertised here don't appear to cover Kenya and I can't find an International Phone Card which d...

Anonymous by Not applicable
  • 1379 Views
  • 1 replies
  • 0 kudos

Bolt ons???

Hello, my daughter is working in Kenya and has bought a pay/go mobile for me to call her. I need to know the cheapest way to do this please? The bolt ons advertised here don't appear to cover Kenya and I can't find an International Phone Card which d...

Anonymous by Not applicable
  • 844 Views
  • 1 replies
  • 0 kudos

Lost phone, want to use old number

I lost my phone, however I would like to use old number. I see that nobody was using it, as there left the same amount of money on my account. What should I do to get new sim with old number?Thank you.

Anonymous by Not applicable
  • 1419 Views
  • 1 replies
  • 0 kudos

Resolved! £10 Thank You Voucher denied against purchase of international calling card

I was denied the use of voucher against the purchase of international calling card by O2's shop in Friars Square (Aylesbury store). Can't see any reason (looking at the T&c's and the FAQ's) why we can't buy international calling cards (valued at £5 e...

Anonymous by Not applicable
  • 4590 Views
  • 9 replies
  • 0 kudos