Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Calling from Mauritius?

I am on holiday in Mauritius. Have an iPhone 4S on pay monthly. Can send & receive txts but only on MTML network but cannot make or receive calls on any available network? Have registered on Emtel as O2 advise on web and reset network settings but no...

Anonymous by Not applicable
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Resolved! O2 tickets dispatch?

Hello, just wondering if I buy tickets in July for an event in October, when will the tickets usually be dispatched? Will it be a few weeks prior to the event or with O2 Priority should it be immediate as the tickets we bought were not the tickets on...

Anonymous by Not applicable
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PROBLEMS WITH ONLINE SHOP

I don't know if anyone from 02 looks in here or replies to these posts - I have spent almost 2 hours trying to purchase a contract phone on-line. My first order crashed immediately after completing the payment - surprise. And I was advised to try aga...

Anonymous by Not applicable
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Problems with International Extras

Over the last couple of months I have purchased International Extras to phone Kenya. However, each month, O2 have failed to take into account these international minutes and at the end of each month, I am hit with the full charge of mny calls to Keny...

Anonymous by Not applicable
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Resolved! Mobile phone insurance

Am thinking about purchasing the O2 insurance for my iphone 5 and wondered how good it actually was when people make a claim and how it works

Anonymous by Not applicable
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Resolved! Connection Manager versions

About a month ago, I purchased myself a Mac Airbook and an O2 Pay as You Go Broadband dongle. By the shape of it I would say its the Actatel one, although there are absolutely no markings other than an O2 logo to indicate which one it is. About the t...

Anonymous by Not applicable
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Resolved! O2 Boostbox Through Corporate Proxy

I have a Boostbox which works fine on a stand-alone ADSL router. I now need to attach it to our corporate network via the proxy server. I have allowed ports 50, 80, 123, 500 & 4500. However, it does not connect - the connect light flashes constantly....

Anonymous by Not applicable
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Resolved! Roaming charges so high with O2 bill pay?

A colleague and I have travelled to Ireland to work for 1 week. My colleague is a Vodafone bill pay customer and I am a O2 bill pay customer. We both have unlimited calls and texts on our tariffs, just different networks. My colleague availed of Voda...

Anonymous by Not applicable
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