Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Why is O2 customer service so poor - Default issued - O2 refresh

Hi All, Had a shock this week after receiving two default notices from O2 for a faulty handset that had been returned and the account cancelled. I took out a new refresh contract in September as I liked the sound of being able to change your phone as...

Mobile wifi dongle and Mac OS Mavericks

Please be advised that x230D wifi dongle is not compatible with OS Mavericks spent 2 days trying to set it up and eventually spoke to a decent guy in tech support who advised it is not possible as not compatiable yet. Now sending me out a personal ho...

Resolved! Own domain outbound email not working over mobile network

I have my own domain name for email which works perfectly over wifi but not over mobile networks. I have tried every port under the sun, both unsecure and TLS.I tried using smtp.o2.co.uk (outbound only) with account name the email address registered ...

Resolved! priority tickets

Hey,anyone know why priority tickets aren't available for McBusteds Scottish show?? It's the only one unavailable........

Resolved! webmail not working

Hi guys I'm having trouble with o2 webmail. When I log in my online account (o2 web site) it says "error 404 could not find page . It might be temporarily unavailable. Or it might have been moved, updated or deleted.Have you got the right web address...

Resolved! O2 email ? Can't get into my account

Hi can anyone tell me if o2 email is down ?I cant access my account on the computer or MobileI can sign in to o2 but the web mail appears not to exist any more

Resolved! O2 have given me an email address.

I joined O2 network on 22 Oct 13. Looking through O2 emails sent to me after I joined as a pay-monthly customer, I've just noticed that I've been given an email address by O2. It reads: ... @o2.co.uk. I didn't ask for the email address from O2 and I ...

Resolved! cant connect to server-error but wifi working....???

Plzzzzz help. Since i changed tarrif 2wks ago my phone can't connect to server but WiFi working? The last time i was my APN settings but all seems ok..???

Resolved! O2 airport lounges

HI - I am shortly ttravelling to Gatwick - I hear that they have a O2 airport lounge. I am signed into priority moments but what will need to do to get into the lounge? Do i need to book ? Thanks

Resolved! How to report a network fault?

Anybody have a clue how to get hold of a human being at O2 to report a network outage and problem affecting thousands of people in the place I live? I've tried doing the Live Chat and was told somebody would come back to me but, needless to say, I ne...

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