Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 47604 Views
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Resolved! Voicemail

Hi I've left my phone at work and I need to listen to my emails can I do this on my online O2 account . I haven't set this up on my phone previously though

Anonymous by Not applicable
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  • 2 replies
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Resolved! Text analysis on Bills

Is there a way to show more analysis for text messaging usage on my phone bill?I'd like to be able to see what time texts have been sent ideally.

Anonymous by Not applicable
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Resolved! Swapping SIMs

I currently have a nano SIM in my Phone 5. I have bought a new SIM card with a new number on it that's easier to remember and slightly personalised but is only a micro SIM. Can I swap the numbers on both cards and keep my current number active, or do...

Anonymous by Not applicable
  • 4756 Views
  • 12 replies
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Resolved! Name change

I am wondering how do you change your name on your account ? Any help would be grateful thank you

Anonymous by Not applicable
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FAQs: Other Products & Services

Hi there, If you're new to the community, welcome! Take a look at our handy guide below: What's the O2 community and how to get started Need some help with any other products or services? Here are some links answering the most commonly asked question...

Toby by Former Staff
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Resolved! Can't access web mail

I'm trying to access the web mail on the O2 site and the following error message appears: It might be temporarily unavailable. Or it might have been moved, updated or deleted.Have you got the right web address? Try typing it in again, making sure the...

Anonymous by Not applicable
  • 6155 Views
  • 13 replies
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Resolved! Online top-up (address search)

I've been having problems with topping up online; the portal's been re-designed in the last couple of months and after entering my post-code the search engine for the address looks quite buggy - after clicking off the first page of results I've been ...

Sephjnr by Level 1: Joiner
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Resolved! Phone replacement - like for like?

Hi there, Incredibly long story short - I am meant to be getting a replacement phone sent to me after talking to customer services for a looong time. The phone I had was the HTC ONE X+ but they have told me that it is out of stock and they don't know...

Anonymous by Not applicable
  • 4016 Views
  • 7 replies
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Resolved! Problem with my o2 Bluetooth headset

Hi I got a free upgrade Dec gone and got an o2 bluetooth headset as part of the upgrade.The thing is I have fully charged this headset (I know its fully charged as made beep noise) but when I disconnect the charger I can't turn the headset on.Can any...

Anonymous by Not applicable
  • 5034 Views
  • 17 replies
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Resolved! 02 boostbox

Hello i got a 02 boostbox on Friday, plugged it in a phoned 02. They activated it and added my phone numbers, told me in 4 hours it should be working!! It's monday and not working!!!! I phoned over the weekend to be told that it takes 5 days to activ...

Anonymous by Not applicable
  • 13678 Views
  • 14 replies
  • 0 kudos