Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Problems with International Extras

Over the last couple of months I have purchased International Extras to phone Kenya. However, each month, O2 have failed to take into account these international minutes and at the end of each month, I am hit with the full charge of mny calls to Keny...

Resolved! Mobile phone insurance

Am thinking about purchasing the O2 insurance for my iphone 5 and wondered how good it actually was when people make a claim and how it works

Resolved! Cannot get free wifi welcome page to load on laptop?

hi I cannot get the free wifi welcome page to load on my laptop when connected to an 02 free wifi site. I don't have this prolem with other free wifi serivce welcome paages on the laptop. my mobile works fine withthe 02 free wifi sites. Its jut my la...

Resolved! travelling abroad and local carrier refused to connect me

That is the answer I received from customer services about my BB990 that was not able to connect to local network Djezzy. It is not O2 fault, local carrier should have connected you and we cannot do anything.This is the worst answer I was expecting f...

Resolved! Connection Manager versions

About a month ago, I purchased myself a Mac Airbook and an O2 Pay as You Go Broadband dongle. By the shape of it I would say its the Actatel one, although there are absolutely no markings other than an O2 logo to indicate which one it is. About the t...

Resolved! O2 Boostbox Through Corporate Proxy

I have a Boostbox which works fine on a stand-alone ADSL router. I now need to attach it to our corporate network via the proxy server. I have allowed ports 50, 80, 123, 500 & 4500. However, it does not connect - the connect light flashes constantly....

Resolved! Roaming charges so high with O2 bill pay?

A colleague and I have travelled to Ireland to work for 1 week. My colleague is a Vodafone bill pay customer and I am a O2 bill pay customer. We both have unlimited calls and texts on our tariffs, just different networks. My colleague availed of Voda...

NO e-mail access for the umpteenth time this month!!!

What on earth is going on at o2 webmail? It seems to be inaccessable FAR more often than it is accessable!!!!! This must be the VERY worst e-mail system EVER!!!!!!

Customer Service number

Does anyone know the o2 customer service number to speak to a human not a #### virtual one?

Resolved! Texts Abroad

Friend just returned home to Canada, what is cheapest way to message them...friends international seems to only refer to calls not messages??

O2

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